Louisiana Transit Resource Guide

Orleans Parish
Kingsley House, Inc.-Senior Center
Last Update: 1/23/2013 12:00:00 AM
Operated By: Kingsley House , Inc - Senior Center
Contact: Monique Hurst, Program Manager
Address: 1600 Constance St.
New Orleans LA   70130
Phone: (504) 523-6221
Fax: (504) 523-4450
Email Address: pmetoyer@kingsleyhouse.org
Funding Class: 5310 Seniors and Persons with Disabilities
Vehicles: 3 lift-equipped
Clients Served: 18 and older
ServiceProvided: Route deviation
Operating Hours: 8:00 a.m. - 4:00 p.m., M-F
Base Fare: Free to program participants
Service Area: Orleans
Type of System: Specialized
Lower Algiers Senior Center
Last Update: 1/28/2013 12:00:00 AM
Operated By: Lower Algiers Senior Center
Legislative Districts: 86-102-
Congressional Districts: 3
Contact: Evelyn Gastinell, Executive Director
Address: 6400 General Meyer
New Orleans LA   70131
Phone: (504) 393-0709
Fax: (504) 939-0733
Email Address:
Funding Class:
People helping people
Vehicles: 1 (lift-equipped)
Clients Served: Elderly,disabled
ServiceProvided: Demand-responsive and fixed
Operating Hours: 8:00 a.m. - 4:00 p.m., M-F
Base Fare: Not applicable
Service Area: Weilbank of New Orleans
Senior Center
Total Operating Costs: 10,000 annualy
Ridership: elderly - disabled
Annual System Miles: 28,000 annualy
Cost Per Trip: FREE
Cost Per Hour: FREE
Cost Per Mile: FREE
Type of System: Specialized
New Orleans
Last Update: 1/23/2013 12:00:00 AM
Operated By: Regional Transit Authority of Orleans & Jefferson
Legislative Districts: Senate Districts 2, 4, 5, 6, 7 & 10; House Districts 82,86,89,91,93-103
Congressional Districts: 1,2
Contact: Patrice Bell-Mercadel Dir/Marketing
Address: 2817 Canal Street
New Orleans LA   70119-6301
Phone: 504-827-8302
Fax: 504-827-8426
Email Address: partice.bellmercadel@veoliatransdev.com
Funding Class: Large Urban - FTA Sec 5307
Profile of System
The Regional Transit Authority (RTA) provides transit service to Orleans Parish. Scheduled fixed route service is provided by buses and by streetcars.

NOTE: Due to Hurricane Katrina, the RTA service has been restructured extensively. In addition, the St. Charles Streetcar line is being served by buses until the lines electrical system is replaced. The Canal Streetcar line is being served by St. Charles streetcars as the accessible Canal cars were flooded. Check the RTA website - www.norta.com - for schedule information and updates.

RTA buses and the Canal and Riverfront Streetcar lines are ADA accessible via the use of parallel bus service. The St. Charles Streetcar line, the worlds oldest continously operating streetcar line, was exempted by the ADA and is not accessible due to their historic designation.

The RTA also operates the Kenner Loop, which is a route providing service within the City of Kenner in Jefferson Parish. The Kenner Loop makes connections to the Jefferson Transit System.

For persons who can not access the RTA fixed route service, paratransit service is provided through the LIFT program and the Dial-a-Ride program. The LIFT program uses vans to transport persons, and the Dial-a-Ride program supplements the LIFT program with taxi service. These are demand response services that require persons to apply and be certified as disabled and unable to use the fixed route service. Service must be scheduled 24 hours in advance for these programs.
Characteristics of System
Vehicles: Fixed route buses: 189; Fixed route streetcars: 25; Paratransit vans and taxis: 40
Operating Hours: 12 - 18 hours, daily
Base Fare: Fixed route
$1.25

Senior, disabled, Medicare
$0.40

Paratransit
$2.00 one-way
Service Area: Orleans Parish, Kenner (Jefferson Parish)
Type of System: Urban
Central City Economic Opportunity
Last Update: 1/23/2013 12:00:00 AM
Operated By: Central City Economic Opportunity
Contact: Priscilla Edwards, Exec Dir
Address: 2020 Jackson Ave.
New Orleans LA   70113
Phone: (504) 524-3484
Fax: (504) 524-6485
Email Address: pedwards@centralcityno.com
Funding Class: 5310 Seniors and Persons with Disabilities
Vehicles: 1, lift-equipped
Clients Served: Elderly (55 and older) and handicapped
ServiceProvided: Fixed-route
Operating Hours: 8:00 a.m. - 4:30 p.m., M-F
Base Fare: Not applicable
Service Area: Orleans Parish
Type of System: Specialized
Crossroads Louisiana, Inc
Last Update: 1/28/2013 12:00:00 AM
Operated By: Crossroads Louisiana, Inc
Contact: Susan McIlwain, Dir
Address: 3727 General DeGaulle
New Orleans LA   70114
Phone: 504-366-1828
Email Address: mcilwainsusan@yahoo.com
Funding Class: 5310 Seniors and Persons with Disabilities
Vehicles: 1 wheelchair assesible
Clients Served: seniors and persons with Disabilities
ServiceProvided: specialized paratransit
The Arc of Greater New Orleans
Last Update: 8/20/2015 12:00:00 AM
Operated By: The Arc of Greater New Orleans
Contact: Cliff Doescher, Dir
Address: 925 S. Labarre Rd
Metairie LA   70001
Phone: 504-837-5105
Email Address: cdoescher@arcgno.org
Funding Class: 5310 Seniors and Persons with Disabilities
Vehicles: 9 wheelchair assessible vehicles
Clients Served: adults with disabilities
Operating Hours: 7am-5pm m-f
Service Area: Orleans, Jefferson, St. Bernard, St. Tammany
Inter-Community Health (Our Lady of Wisdom)
Last Update: 1/28/2013 12:00:00 AM
Operated By: Inter-Community Health (Our Lady of Wisdom)
Contact: Mitchillene Wright, Dir
Address: 5600 General DeGaulle
New Orleans LA   70131
Phone: 504-304-5421
Email Address: blaster@ololwhealth.org
Funding Class: 5310 Seniors and Persons with Disabilities
Vehicles: 1 Wheelchair assessible
Clients Served: elderly and disabled
ServiceProvided: demand response
St. Margarets Daughters Home
Last Update: 1/28/2013 12:00:00 AM
Operated By: St. Margarets Daughters Home
Contact: Jamelle Lacey
Address: 3419 St. Claude
New Orleans LA   70117
Phone: (504)277-1834
Email Address: jlacy@stmargaretsno.org
Funding Class: 5310 Seniors and Persons with Disabilities
Vehicles: 1 W/Lift
Clients Served: Elderly, Disabled
ServiceProvided: New Orleans
Operating Hours: M-F
Shelter Resources
Last Update: 1/25/2013 12:00:00 AM
Operated By: Shelter Resources
Contact: Vicki Weeks
Address: P.O. Box 3305
New Orleans LA   70177
Phone: (504)945-9455
Fax: (504)942-2660
Email Address: vicki@bellereve.org
Funding Class: 5310 Seniors and Persons with Disabilities
Clients Served: Elderly, Disabled
Treme Community Ed. Program
Last Update: 1/25/2013 12:00:00 AM
Operated By: Treme Community Ed. Program
Contact: Norman Smith
Address: 2401 Esplande Avenue
New Orleans LA   70119
Phone: (504)256-0870
Email Address: normanstreo@yahoo.com
Funding Class: 5310 Seniors and Persons with Disabilities
Vehicles: 1
Clients Served: Elderly, Disabled
Arhur Monday Senior Center /NOCOA
Last Update: 8/15/2014 12:00:00 AM
Operated By: Arhur Monday Senior Center /NOCOA
Contact: Betty Eby
Address: 1111 Newton Street Ste. 101
New Orleans LA   70114
Phone: (504) 361-0844
Fax: (504) 361-4415
Email Address: beby@nocoa.org
Funding Class: 5310 Seniors and Persons with disabilities
Vehicles: Bus1(12 seats) Bus 2 (11 seats) w/ lift
Clients Served: 25
ServiceProvided: Demand Response
Operating Hours: 8:00AM to 4:00PM
Base Fare: N/A
Service Area: Orleans Parish
PACE of New Orleans
Last Update: 8/15/2014 12:00:00 AM
Operated By: PACE of Greater New Orleans
Contact: Andrew LeDuff
Address: 4201 N. Rampart St.
New Orleans LA   70117
Phone: 5049416056
Fax: 5049419906
Email Address: aleduff@ccano.org
Funding Class:
Vehicles: 12 Passenger Wheelchair-accessible vans
Clients Served: Elderly and Disabled
ServiceProvided: Adult Day Care Services
Operating Hours: Monday through Friday 8a-5p
Base Fare: N/A
Service Area: Greater New Orleans