Louisiana Transit Resource Guide

Ouachita Parish
Monroe Transit System (MTS)
Last Update: 1/23/2013 12:00:00 AM
Operated By: Monroe Transit System (MTS)
Legislative Districts: Senate Districts 32 – 35, House Districts 13 – 17, 19
Congressional Districts: 5
Contact: Christopher L. Phelps
Address: 700 Washington Street
Monroe LA   71201
Phone: (318) 884-9092
Fax: (318) 329-2868
Email Address: chris.phelps@ci.monroe.la.us
Funding Class: Small Urban - FTA Sec 5307
Profile of System
Since 1906, the City of Monroe has operated the Monroe Transit System (MTS). Twelve scheduled fixed routes serve the Monroe area. MTS fleet is 100% ADA accessible, and MTS also offers demand response paratransit service through its DIAL-A-VAN program for persons unable to use the fixed route service. Persons must qualify for DIAL-A-VAN service and schedule transportation 24 hours in advance.
Characteristics of System
Vehicles: 24 Buses
Clients Served: General Public
ServiceProvided: Fixed Route and Paratransit
Operating Hours: 6:00 a.m. - 9:45 p.m., Monday through Saturday
Base Fare: Fixed Route
$1.00
$0.50 Medicare/Handicapped/Elderly
$0.90 Student
Free transfer

Paratransit
$2.00
Service Area: City of Monroe and surrounding area
System Data (Fixed Route / Paratransit)
Total Operating Costs: $3.2 million
Ridership: 1,061,000
Annual System Miles: 674,390 / 28,232
Cost Per Mile: $4.74
Type of System: Urban
City of West Monroe
Last Update: 10/11/2017 12:00:00 AM
Operated By: West Ouachita Public Transit
Legislative Districts: Senate 35 House 17
Congressional Districts: 5th
Contact: Kim Payne Watt, Director
Address: 1800 N. 7th Street
West Monroe LA   71291-4414
Phone: 318-397-3299
Fax: 318-324-8750
Email Address: kpayne@westmonroe.la.gov
Funding Class: Rural – Section 5311
Profile of System
The West Ouachita Public Transportation System began operation in 1983 to provide safe, courteous, reliable, and cost effective transportation service to the residents of western Ouachita Parish. West Ouachita Public Transit (WOPT) has successfully fulfilled this mission for over 30 years by providing transit access within the service area to non-emergency vital destinations such as : medical, employment, senior center, social service org., etc.
To ensure your safety, all transportation drivers are required to have CDL licenses with passenger endorsement, receive LA-DOT driver PASS training, and participate in Federal and State required drug testing. All vehicles are ADA wheelchair accessible and meet LA-DOT safety specifications.

West Ouachita Public Transit is committed to the safe operation of its vehicles, including the safe boarding and de-boarding of passengers. Title VI requires that no person in the United States of America shall, on the grounds of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be otherwise subjected to discrimination under any program or activity.

WOPT offers TTY voice and hearing carry-over, speech-to-speech services.

WOPT is in complant with LEP (Limited English Proficiency)Refer to WOPT Limited English Proficiency Policy)
Characteristics of System
Vehicles: 10
Clients Served: General public
Operating Hours: Monday – Friday

General Public 7:00 a.m-5:00 p.m.
Base Fare: All passengers must purchase a ticket. All fares are based on one-way trips within Ouachita Parish. Fares are given to the driver prior to departure of vehicle, not after the trip. Passengers may purchase tickets from the driver or from the WOPT office. (Refer to WOPT Rider's Policy)
Service Area: Ouachita Parish
2015 System Data
Total Operating Costs: $335,950
Ridership: 27,488
Annual System Miles: 128,737
Cost Per Trip: 6.11
Cost Per Mile: 1.30
Type of System: 5311-Rural
Association for Retarded Citizens/Ouachita dba ARCO
Last Update: 6/8/2016 12:00:00 AM
Operated By: Association for Retarded Citizens/Ouachita dba ARCO
Contact: Gwen Amelin-Day Services Director
Address: 901 North 4th Street or P.O. Box 1462
Monroe LA   71201
Phone: 318-387-7817 ext 118
Fax: 318-322-0914
Email Address: gwena@arcomonroe.org
Funding Class: 5310 Seniors and Persons with Disabilities
ARCO provides transportation services primarily for persons with developmental and intellectual disabilities to employment, recreation, medical and other transportation areas according to the plan of care of the person.
Vehicles: 15 with and w/o lifts
Clients Served: Primarily Persons with Developmental Disabilities
ServiceProvided: Community Transit, i.e. work, doctor,recreation
Operating Hours: 5:30 a.m. - 11:59 pm, Daily
Base Fare: N/A unless Private Pay
Service Area: Ouachita Parish
Ouachita Council on Aging
Last Update: 6/10/2016 12:00:00 AM
Operated By: Ouachita Council on Aging
Contact: Brenda Murphy, Transportation Coordinator
Address: P. O. Box 7418
Monroe LA   71211
Phone: 318-387-0535
Fax: 318-322-0545
Email Address: dianegaines@hotmail.com
Funding Class: 5310 Seniors and Persons with Disabilities
Vehicles: 6 (4 are lift-equipped)
Clients Served: Elderly, disabled
ServiceProvided: Demand-responsive
Operating Hours: 7:30 am - 4:00 pm, Monday - Friday
Base Fare: Donations accepted
Service Area: Ouachita parish
Last Update: 1/23/2013 12:00:00 AM
Operated By: Franciscan House Adult Day Healthcare
Contact: Janet Williams, Dir
Address: 101 South 4th St.
Monroe LA   71201
Phone: 318-323-3635
Email Address: janet.williams@stfran.com
Funding Class: 5310 Seniors and Persons with Disabilities
Vehicles: 2 vehicles
Clients Served: seniors and persons with disabilities