Louisiana Transit Resource Guide

Allen Parish
Allen Parish Police Jury
Last Update: 5/31/2024 12:00:00 AM
Operated By: Allen Council on Aging
Legislative Districts: Senate 28 House 32
Congressional Districts: 4th
Contact: Joelene Hartley, Executive Director/Shavonne Stagg, Transportation Manager/Assistant Director
Address: P. O. Drawer E-L 602 East Fifth Ave.
Oakdale LA   71463-0001
Phone: 800-256-2851 318-335-3195
Fax: (318) 335-3199
Email Address: joelene@acoala.org
Funding Class: Rural - Section 5311
Allen Parish Transit
Allen Council on Aging through its Transportation Department, Allen Parish Transit, has served the general public with certified transportation through three transportation programs: Rural Pubic Transportation, Elderly & Disabled Transportation, and Non-Emergency Medical Transit (NEMT). ACOA's drivers are courteous, dedicated and well-trained, and each vehicle is clean and well maintained. All but one of the fleet is wheelchair accessible. Drivers serve threshold to threshold.

Elderly and Disabled Transportation must be booked locally by 12:00 am the day before of the trip and a donation is expected from each client; wheelchair clients do not have to have an escort unless it is deemed necessary. Clients booking demand service for Rural Public Transportation and/or NEMT, throughout the State of Louisiana, must book at least 24 hours in advance of the trip and are expected to pay the fee to the driver at the beginning of the trip unless possessing a full Medicaid card. Medicaid clients must book with a scheduling agency rather than ACOA. All children under the age of 18 years must be accompanied by a parent or guardian.
Allen Parish Transit
Vehicles: 9
Clients Served: General public
ServiceProvided: Rural Public, Elderly & Disabled, NEMT throughout State of Louisiana
Operating Hours: Office: Monday through Thursday, 7:00 am - 4:00 pm, Firday 7:00 am - 1:00 pm

Drivers scheduled by client demand
Base Fare: Based on mileage of trip and cost of fuel
Service Area: Allen Parish and surrounding parishes
2019 System Data
Total Operating Costs: 353.510.96
Ridership: 12475
Annual System Miles: 280240
Cost Per Trip: 30.68
Cost Per Hour: 26.78
Cost Per Mile: 1.20
Type of System: Rural general public