LEEVILLE, LA. - GeauxPass, Louisiana’s statewide toll system, would like to inform residents of a nationwide “smishing” scam. The scammers are using text messages to falsely represent a tolling agency and make false claims that a toll payment is due.
The fake text messages direct recipients to an unaffiliated website, where they are asked to provide personal and financial information to settle alleged balances. GeauxPass will never ask for personal information via text.
In this case, scammers directed responses to a web address that was misspelled by one letter, leaving out the "x" in GeauxPass and had a .net domain instead of .com.
INCORRECT: https://geaupass.net
The correct website to access your GeauxPass account and contact the customer service team is
www.geauxpass.com
Tips to avoid online scams include: - Check domain names carefully and remember that scammers are hoping you don’t notice small changes
- Don't log in if anything seems suspicious
- Delete any scam text received
- If you clicked any link or provided your information, take efforts to secure your personal information and financial accounts
- When in doubt, call GeauxPass customer service
To view the FBI's reporting recommendations, click here.
If you have any questions, contact GeauxPass Customer Service by emailing [email protected] or calling 866-662-8987. |